ABOUT US

Sentio Hospitality is a specialist trading practice of Sentio Insurance Brokers which is a privately owned business created by individuals who have previously held senior positions for Major International and UK Regional insurance brokers, bringing this experience, knowledge and passion to support their hospitality clients. 

Our hospitality clients are the focal point of everything we do and the reason for our existence, our ‘life and soul’. The Latin word “Sentio” means to hear, perceive, understand or experience, which forms the basis of what we do, taking time to listen to our clients, understand their needs and deliver them bespoke insurance programmes and an integrated approach to the management of risk, specific to their needs – ‘Delivering Protection, Supporting Growth’.

OUR HOSPITALITY EXPERIENCE & PROPOSITION

Our hospitality broking team has over 200 years’ insurance and risk experience between them and know that many clients within the sector still require a bespoke service which can deliver in three key areas and form the basis of our hospitality proposition to them:

VALUE

We will deliver comprehensive solutions for our clients offering value for money and competitive insurance premiums. We appreciate cost management is important in a sector that has proved extremely challenging in the last few years.

PROTECTION

We will deliver insurance and risk management programmes which are aligned to the risk profile of our hospitality clients and we will never compromise cover for cost. We ensure you understand what is and is not insured and explain everything to you in a ‘jargon free’ way.

SERVICE

We will deliver outstanding service for our hospitality clients, always responsive, always personal. We are not a call centre and are here to provide advice and if something goes wrong or you have a claim then we will support you and manage it on your behalf

OUR 5 CORE PRINCIPLES

HOVER OVER EACH BOX BELOW

INTEGRITY

INTEGRITY

We act with integrity at all times and never compromise it and will always do the right thing

RESPECT

RESPECT

We treat our clients and our colleagues with courtesy and respect, together we all succeed

PASSION

PASSION

We enjoy what we do, always with a smile. We are passionate about ‘Delivering Protection, Supporting Growth’

CLIENT CENTRIC

CLIENT CENTRIC

Our clients are at the heart of all we do, they come first and we provide integrated risk and insurance solutions to meet our client needs taking time to understand their requirements

PROFESSIONAL

PROFESSIONAL

We will always act in a professional manner and will carry out all our business transactions fairly, transparently and in a competent manner