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As a business owner within the hospitality industry, you likely understand the importance of having the right insurance coverage in place. However, navigating the complexities of commercial insurance can be overwhelming, especially if you’re new to the process. Here are a few tips to help you navigate the world of commercial insurance and find the coverage that’s right for your business.


1. Understand your risks

The hospitality industry is unique, and all businesses face unique risks. As a restaurant, hotel, pub, or takeaway, you may need coverage for food spoilage, guest injuries, or property damage. Assessing your risks can help you determine what types of coverage you need.


2. Read the fine print

Before purchasing any insurance policy, make sure to read the policy documents carefully and understand what is covered and what is not. Ask questions and clarify any terms or conditions that you don’t understand. At Sentio, we ensure that our clients have a sound understanding of the policy we are providing them, explaining what is happening throughout the process.


3. Don’t underinsure your business

While it may be tempting to cut costs by purchasing the minimum amount of insurance coverage, underinsuring your hospitality business can be a costly mistake. In the event of a major loss or liability claim, inadequate insurance coverage can leave you and your business vulnerable to financial ruin. Make sure to assess your business’s risks carefully and work with your insurance broker to determine the right amount of coverage for your business. Investing in adequate insurance coverage now can save you from much greater financial losses in the future.


4. Work with an experienced insurance broker

Work with an experienced insurance broker like Sentio Hospitality. We can help you navigate the complexities of commercial insurance and find the coverage that’s right for your hospitality business. In addition to this we can  help you understand the different types of coverage available and which ones are required by law. At Sentio, we take time to listen to our clients, understand their needs and deliver them an integrated approach to the management of risk and bespoke insurance programmes specific to their needs.


5. Review and update your coverage regularly

As your hospitality business grows and changes, your insurance needs may change too. Make sure to review your coverage regularly and update it as needed to ensure that you’re adequately protected.


6. Disclosure of information when arranging insurance

If your hospitality business has experienced solvency-related issues such as bankruptcy, administration, receivership, liquidation, CVA, IVA, or other insolvency proceedings or arrangements, you must disclose this information to your insurer when arranging insurance.

This information is material to the insurer’s assessment of the risk being insured and can impact their decision to provide coverage. Failing to disclose this information could be considered a breach of your duty to make a fair presentation of the risk, which may result in the insurer avoiding the policy and refusing all claims.

It is essential to be transparent about the solvency-related issues your hospitality business has faced in the past or is currently experiencing to ensure that the insurer has a clear understanding of the risk being insured. This will also help ensure that any claims made in the future are not denied due to non-disclosure of relevant information.

By following these tips, you can navigate the complexities of  insurance and find the coverage that’s right for your hospitality business. Don’t wait until it’s too late – protect your business with the right insurance coverage today.


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